Search results for "distributive justice"
showing 10 items of 22 documents
Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice1
2006
This article attempts to extend prior research by testing the effects of justice components (distributive, procedural, and interactional) on customer satisfaction beyond the expectancy disconfirmation paradigm. To this end, two separate field survey studies were conducted. A total of 568 customers were surveyed in 38 hotels and 40 restaurants. The results showed that distributive justice was critical in predicting customer satisfaction, while the influence of procedural and interactional justice was secondary. Justice concepts were also robust against the simultaneous inclusion of disconfirmation and performance in the satisfaction equation. The article concludes with theoretical and manage…
The social acceptance of airport expansion scenarios: A factorial survey experiment
2020
Abstract Against the background of growing aviation and protests against air traffic in many countries, we employ a factorial survey experiment to examine the social acceptance of airport expansion scenarios in two European cities located near the international airports of Frankfurt (Germany) and Zurich (Switzerland), respectively. In our experiment, respondents evaluated short descriptions of airport expansion scenarios that varied in several impact attributes. The experiment helps to disentangle to what extent environmental impacts (aircraft noise), economic impacts (job creation), participatory justice aspects (participation opportunities), and distributive justice aspects (noise distrib…
Prosperare al di là del merito: il senso della nemesis in Aristotele tra giustizia distributiva e giustizia correttiva
2017
L’articolo prende in esame quella particolare forma di indignazione che Aristotele indica, nel secondo libro della Retorica, con l’infinito sostantivato to nemesan, derivato dal termine nemesis. Si tratta della reazione che si genera in un animo nobile contro chi prospera al di là del merito. Il sostantivo e i suoi derivati risultano poco usati in età classica e ricorre più frequentemente nell’epica omerica e in Esiodo. Aristotele sembra recuperarlo proprio dalla tradizione poetica arcaica, assegnandogli un ruolo nella sua riflessione sulla giustizia e in particolare nella differenza tra la forma distributiva e quella correttiva. Egli individua così in questa forma di indignazione, un’emozi…
Relationships among perceived justice, customers' satisfaction, and behavioral intentions: the moderating role of gender.
2001
This article tested the gender differences in the relationships between perceptions of justice, customers' satisfaction, and behavioral intentions. The sample consisted of 334 subjects (205 men and 129 women) surveyed in 38 hotels located in Spain. A questionnaire was used to measure distributive, procedural, and interactional justice as well as customers' responses of satisfaction and intentions. Analysis showed that the correlation between scores for distributive justice and customers' satisfaction as well as that between distributive justice and intentions were greater for men than for women. In contrast, the sex differences in the links of procedural and interactional justice to satisf…
The Consistency of Fairness Rules: An Experimental Study
2010
In the last two decades, experimental papers on distributive justice have abounded. Two main results have been replicated. Firstly, there is a multiplicity of fairness rules. Secondly, fairness decisions differ depending on the context. This paper studies individual consistency in the use of fairness rules, as well as the structural factors that lead people to be inconsistent. We use a within-subject design, which allows us to compare individual behavior when the context changes. In line with the literature, we find a multiplicity of fairness rules. However, when we control for consistency, the set of fairness rules is considerably smaller. Only selfishness and strict egalitarianism seem to…
Demokratisches Institutionendesign in der Priorisierung und Rationierung von Gesundheitsleistungen
2012
Decisions on priority setting and rationing in health care have both informational and distributional aspects, which is why they require expert knowledge and specialised bodies on the one hand and democratic consent on the other hand. The paper presents normative criteria for the evaluation and empirical categories for the description and comparison of respective bodies. As procedural decisions always have implications for resulting distributional decisions, the bodies charged with priority setting and rationing decisions must be subject to democratic institutional design. (As supplied by publisher).
¿Qué podemos pedir a una teoría de la justicia? Algunas consideraciones acerca de un debate entre Amartya Sen y John Rawls
2010
In this paper I try to revise Sen’s thesis about the «transcendental» nature of Rawls’ theory of justice. According to Sen transcendental theories of justice are unnecessary. What we aim at is to justify a series of comparative judgements about two or more states of affairs.We do not strive, unlike Rawls, to form a complete system of moral principles that backs an «ideal just society». I try to show that Sen’s «comparative» account is weak. First of all, Sen does not offer a fair interpretation of Rawls’ theory. In particular, he is wrong when he depicts Rawls’ justice as fairness as a complete and transcendental moral doctrine. Secondly, Sen overlooks the fact that in order to justify comp…
Basic structure and tax havens
2012
In this paper I argue that Rawlsian Law of People (LP) is much more useful to the debate on international distributive justice than it is commonly assumed by many leading political philosophers (Pogge, Nussbaum, Sen, Beitz, Singer). I will show: 1) that these criticisms are misleading, insofar as they do not take the concept of basic structure seriously, and they reduce LP to an instance of ethical statism or of acritical acceptance of cultural pluralism; 2) that the basic domestic structures, and the principles that govern them, depend on the law of peoples and its principles as well. Therefore it is not true that each basic structure is independent of what occurs in the international fiel…
Nudge for justice : An ERP investigation of default effects on trade-offs between equity and efficiency
2020
Default options are an increasingly common tool used by organizations, managers, and policymakers to guide individuals’ behavior. We wondered whether the known preference for default options could constitute a nudge to achieve more equitable or more efficient results. Combining with event-related potentials, we found that both the default option and distributive justice contributed significantly to decision-making. The N200s and P300s were extracted using the tensor decomposition, which showed superiority in terms of capturing multi-domain features. The results demonstrated that greater brain activity associated with conflict monitoring was elicited in the trade-off between equity and effic…
Sensitivity to befallen injustice and reactions to unfair treatment in a laboratory situation
1997
At Time 1, 171 students were administered questionnaires for measuring sensitivity to befallen injustice (SBI), trait anger, anger in, anger out, anger control, self-assertiveness, and attitudes toward principles of distributive justice (equality of chances, equity). Two months later (Time 2), 75 of these subjects were treated unfairly in a laboratory situation dealing with competition and achievement behavior. Two justice principles were violated: the equality of chances principle and the equity principle. Four weeks later (Time 3), 32 subjects evaluated the unfair treatment in retrospect. All three occasions were presented as independent studies with the subjects perceiving no connection …